The operations teamto grow your business.
For growing businesses whose back office can't keep up. For online stores and wholesale brands whose orders outgrew the back office.For brokerages and loan offices where each deal runs on forms and follow-ups.For roofers, builders and contractors whose office can't keep up with the field.For law, accounting and insurance offices that chase clients for paperwork all year.For dental practices whose front desk spends mornings on insurance calls and afternoons filling the schedule.For pain management, physical therapy, orthopedic and dermatology clinics buried in faxes and prior authorizations.For restaurants and bakeries whose owner does the paperwork after the kitchen closes.For biotech and specialty manufacturers whose sales and quality teams answer the same requests by email.For community banks, credit unions and lenders whose staff chase documents and retype forms.For recreation and permit offices that book facilities on paper and route permits by email. Fed up with your practice software? We help you pick a better one and run the move.Fed up with your clinic's system? We help you pick a better one and run the move.Stuck with software that can't take a payment? We replace it, or build what you need.
We do the work and think ahead for you. Your team gets its time back. We help close the gaps we find along the way.
in San Diego. We reply within the hour during business hours.
Showing examples for Cities and public agenciesCities
Nearly15 years
Building and running the systems businesses depend on.
Checked before it goes out
We test every change, and a person on your team approves anything that reaches a customer.
Expertise under one roof
One team covers operations, marketing, data, and software, so you skip recruiting a specialist for each.
Run by us, or built in
Month to month with Taskmatic running it, or a fixed-price build your team owns.
Sound familiar?
The problems owners bring us. Pick the one closest to yours and we'll add it to your note.
Showing examples for Cities
- “To rent a room, residents come to City Hall and fill out twelve pages on paper.”Facilities supervisor, citySee the fixHow we fix itWe build an online booking app where residents book and pay from a phone, and staff approve each request.
- “Our event permits wait on police, fire and park operations one at a time.”Special events coordinator, citySee the fixHow we fix itA permit app routes each application to all three departments at the same time and totals their fees for staff to approve.
- “Residents wait weeks for their deposit back because refunds go out as paper checks.”Recreation coordinator, citySee the fixHow we fix itWe set up online deposits by card or ACH, and the refund is queued after the room passes inspection for staff to release.
- “We find out about double bookings when two groups show up at one picnic area.”Parks supervisor, citySee the fixHow we fix itBoth apps check each date and site against one shared calendar and flag a conflict before staff approve anything.
If yours is not on the list, describe it in the contact form.
Send it over. We take it from there.
Each request becomes a plan your team can watch. The finished work comes back as a reply.
Showing examples for Cities
Reading the email
DoneChecked by your team
The same job, side by side
Six steps done the usual way, next to the same six steps with Taskmatic. Scroll to move the clock.
Showing examples for Cities
The job:Setting up a new wholesale customerA new wholesale accountA complete loan file for underwritingA roof replacement estimateA new client engagementA treatment plan from presented to scheduledA procedure from referral to the first appointmentA menu price changeA bulk order quoteThe quarterly compliance report for the boardA new event permitTypical times
The usual way
Four people, by hand5:45 AM
With Taskmatic
Checked by your team5:45 AM
DoneDay 1, 11:00 AM
How a first project goes
Switching systems
- 01
A full business audit. We go through every department and show you where you stand and what's worth fixing first.
- 02
We choose the best place to start, usually the task that takes up the most of your team's time.
- 03
We build it, and your team approves each step.
- 04
We run it for you, or we train your team and hand it over.
The next thing worth doing
Ideas come from your full business audit and from what we notice while we work. Nothing starts until you approve it.
Showing examples for Cities
Example ideas. Take facility rental payments online, about 4 hours a week back. Route event permits to police, fire and parks at once, about 3 hours back per permit. Refund deposits online after the inspection, about 2 hours a week back. The first is approved and becomes a project, the second waits for later, the third waits for your answer.
Two ways to work with us
Both options start with a call and one task. After the build, you decide whether we keep running it or your team takes it over.
Run by Taskmatic
We take on the work and run it for you each month, and we update it when your forms or rules change. Your team approves each message and does not need to learn new tools.
Includes ideas from your audit and from what we notice along the way.
Built into your business
We build it on systems you own and train your team to run it. You get the documentation, and we stay on call for changes after the handoff.
Tell us about the work.
in San Diego. We reply within the hour during business hours.
Nearly 15 years of building and running online stores and back-office systems. We've built wholesale portals and Shopify to QuickBooks syncs, and we've moved large stores onto Shopify Plus.We've trimmed a real estate office's software bill, and our team has worked in real estate for years.We built the CRM a tiny-home builder uses to follow up with stalled leads, and we've worked with roofers on real estate inspections.We've worked with professional offices, including admin-heavy insurance offices.We've worked with a chiropractic office and an animal hospital on their front desk work, and we sign a BAA before we touch patient records.We've worked with a chiropractic office on its front desk work, and we sign a BAA before we touch patient records.We've set up menus and online ordering for pizza, kabob and donut shops, and moved their sites to new platforms.We built a biotech manufacturer's wholesale pricing portal and have worked with a therapeutics company.We've worked with a bank under NDA, and we never use your data to train AI models.We've mapped a city's facility rental and permit process end to end.
Start a projectA short form. We reply within the hour during business hours with a suggested first step.