Questions
Questions owners ask
Short answers to what comes up before a first project.
We move your data into a system built for how you work now, where several people can update the same record and nothing gets typed twice. We carry over your history and check it against the original. You can keep the spreadsheet going alongside it, or retire it when you're ready.
Usually not. We look at what each tool costs and what your team relies on, then replace the ones that no longer fit. Many businesses end up paying for fewer tools and keeping everything in one place.
Only your team and the people working on your project. We sign NDAs, and BAAs where the work calls for one, before we see anything. We never use your data to train AI models.
Someone on your team approves every message before it leaves the business. If a detail is unclear, we flag it for a person to decide.
That decision stays with you. We take the retyping and the chasing off your staff, so the people you have can spend their day on customers and the work that needs their judgment.
A new app waits for someone on your team to open it. The systems we build start on their own when an invoice, order, or form arrives, and they wait for your approval before anything leaves. Your team does not have to remember to use them.
That depends on how you hire us. When we run it for you, we keep it working and update it as your business changes. When we build it into your business, we train your team, hand over the documentation, and stay on call for changes.
For anything else, send your question through the form below.
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in San Diego. We reply within the hour during business hours.
If you write after hours, you hear from us the next morning.